Bug Report

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Bug Report Form

When you submit your bug report, it will be entered into our database for tracking purposes. Periodically we will post notices regarding bugs reported by our customers on the Known Issues page, and tips or workarounds on the FAQ page.

Please be as specific as possible when describing the problem.

  1. What version of the software are you using?


  2. What operating system are you using?
    Other:

  3. Please enter a brief one-line description of the problem:

    (example: "Character doesn't respond to right-clicks")

  4. If the problem is reproducible, please list the steps required to cause it:

    (example: "1. Export a package 2. Import it...")

    If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:

    (note: it is much harder for us to fix non-reproducible bugs)

  5. If the problem causes any error messages to appear, please write down the exact text displayed and enter it here:


  6. Please provide us with the following information in case we need to contact you (optional):
    Name:    
    Phone:   
    E-mail:   

 

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Last modified: Tuesday October 29, 2002.